Client Help File

Function Icons
Insert INSERT NEW RECORD
Delete  DELETE RECORD
Edit  EDIT EXISTING RECORD
Save SAVE/POST RECORD
Refresh REFRESH RECORD

Enter Client detail. All fields have comments or headings to assist entry.

Client Tabs
On button click, you will move to the relevant forms.
ClientTab

Client Category
Categorize clients by type of policies.
Client Category

Client Credit Control
Clients past AR terms.
CreditControl

Client Funded
Client has used funding.
Funding


Client EFT Client AP EFT transactions.
EFT

Client Priority
Client requirements basis.
Priority

Client Grouping
Where client holds multiple accounts under different entities.
Client Group

Clients Business Source
Know where your business is coming from.
Business Source

Client Other
Any other information you would like to state.
Client Other

Client Notes Field
Enter any narrative detail, move row down to keep latest information on the top row.
Note: Includes Hotkeys Alt D, Alt DT and Alt DTU -time stamps before narrative
and Alt S for Spellchecker,this can help you to locate information at a later stage, or correct data.
Client Notes

Hot Keys


Client Policy Grid Display
Grid displays policy data once it has been completed in Policies.
ClientGrid
The above grids have the ability to move the headings on the columns to any position.
You can display data in the order you want displayed, and change position at any point of time.
When you have changed the order, it will remain saved in that order, until you decide to change it again.
A comment will appear, move headers and then left mouse
click elsewhere on the screen to auto save.

Client Comment Grid Change

Client Complaints/Activity Tabs (Lower Grid)
View all Client policy related information entered into
Complaints/Activity/Quotes forms. For complete view, double click on record to move to selected menu.
Complaints

Clients Search/List
F6 HOTKEY PRESS
List to view/choose Client by name or Client ID.
search criteria (see insert) Write first few initials of the Name,
or client id in Search value box, press enter and a Search Results box will display results.
Select desired record by highlighting choice
and either enter or double click to go to that record.
Note: Partial names will bring up records that contain that combination in either client name,
insured name or business name fields.



Update COA
When creating refunds or returns etc, account balances
will be displayed in Client on Account section.
To update current view of record, click update button below.
Update COA   On Account Balance

Hints
When moving mouse across screens, the hints bar below will give applicable hints.
Hints

Client Modes
When Browsing, Inserting or Editing records, mode will display on top navigation bar.






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